Our PMS offered us no way to schedule and track arrivals to ensure we wouldn’t have too many people arriving at the same time.”
Second, we also needed to keep closer tabs on guest arrivals in case of contact tracing. First, our local government has mandated that we limit the number of guests arriving at any time. As demand rebounded and lodging bookings increased, the number of guests quickly presented a social-distancing hurdle for their team, including AJ Stack, the resort’s Director of Ancillary Revenue. With an award-winning indoor water park, 166 acres of ski trails, a beautiful lodge, and dozens of activities, the resort is loved by locals and destination visitors alike.īut as the impacts of COVID-19 spread, the resort had a challenge: the front desk.
Camelback Mountain Resort is one of the most popular corners of Pennsylvania’s beautiful Pocono Mountains.
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